Create a fulfilling career with the nation’s premier online retailer for everything home furnishings & décor …
Having been named a Top 500 Retailer as well as one of the fastest growing companies in America, Hayneedle is well aware that success doesn’t make itself; success is created through talent, hard work, and cooperation. Our future is defined by the lasting relationships we create with our amazing team —people who come ready to transform the industry with big ideas, loads of ambition, and a healthy obsession for excellence.
Staying true to our roots, Hayneedle operates from a foundation built by free-thinking innovators with an unwavering passion for bringing the best products, experiences, and services to millions of customers every day. And as our company grows, so does our need for savvy self-starters who dare to dream, take action, and make a difference.
What does an Online Retail Specialist at Hayneedle do?
We hire outstanding Seasonal Internet Retail Associates and transform them into Hayneedle Variety Experts. Variety Experts are friendly folks who truly enjoy helping our customers shop from our wide variety of product websites. Providing answers to product and order questions, as well as suggestions for the ideal product are the things our associates are passionate about.
- Accurately enter customer information on all phone and email orders.
- Demonstrate drive & enthusiasm while handling customer questions and inquiries.
- Build confidence in potential customers with a friendly phone presence & strong product knowledge
. * Attend periodic training & coaching sessions to keep up to date on products and processes.
- Ability to engage customer in conversation directly related to building sales & creating lifers.
- Meet or exceed productivity goals.
- Close sales effectively & provide sales support.
What basic qualifications will our Online Retail Specialist need to have?
- In-depth experience with internet (Web and email).
- In-depth experience with MS Office applications (Word and Excel).
- High school diploma required. Bachelor’s degree preferred.
- 1 year customer service experience in a retail setting or on-line retail industry preferred.
- Ability to multitask required.
- Ability to retain knowledge of products.
- Be motivated to meet customer needs.
- Positive, energetic, and people-oriented.
- Are you a flexible, self-motivated individual, possessing a high sense of urgency?
- Are you detail oriented & able to present yourself in a professional, polite, and friendly manner?
- Would you like to work in a fun, energized, and competitive atmosphere?
- Do you have a passion for success with the energy and commitment required to be a part of a winning team?
As one of the nation’s largest online retailers, staying ahead of the curve is essential. We rely on the positive, team-oriented attitudes of top-notch people to keep the business thriving. If you feel like the fast-paced, rewarding environment of a rapidly growing retail brand is for you—share your story! Apply today and tell us why you fit the bill as the next best addition to our winning team.*Employment is contingent upon successful completion of a criminal background check and drug screen.
Job Type: Full-time
Local candidates only:
Required education:
- High school or equivalent
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