For applicants living outside of Humboldt County, CA, please click here for important information.
NOTE: The current vacancy is for a part-time (20 hours per week) position with benefits. However, the list established from this recruitment may be used to fill other full-time vacancies in the future.
Under supervision; provides support and assistance to parents and/or caregivers of children who are receiving social or health and human services; serves as a liaison between the parents/caregivers and social or health and human services and other relevant providers; orients families who are newly entering the social or health and human service system; provides parent/caregiver education, mentoring, and advocacy; empowers parents to act on their own behalf for the needs of their children and family; serves as a role model for parents/caregivers and children through interactions and activities based upon resiliency, hope, personal responsibility, support, self-advocacy, self-care and parent support. Provides feedback to social or health and human service providers related to the parents’/caregivers’ perceptions of the program for quality improvement purposes; and performs related work as assigned.
DISTINGUISHING CHARACTERISTICS
Parent Partner I is the entry level in the series. Initially, under close supervision, employees in this class receive inservice training by other parent providers and other social or health and human services staff; are given detailed instructions in the performance of a variety of support functions related to social or health and human services programs and parent support/parent provider services. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised. Employees are expected to promote to the Parent Partner II level after one year of satisfactory performance at the trainee level.
EXAMPLES OF DUTIES
- Performs outreach, engagement and development of rapport with parents/caregivers/ families
- As part of a social or health and human services team, provides assistance and support to parents/caregivers, including peer counseling/mentoring.
- Accompanies parents/caregivers to meetings and activities that support their goals for wellness.
- Orients parents/caregivers and the family of a child entering the social service system.
- On behalf of parents/caregivers, communicates, represents and promotes their perspective within the social service and related systems.
- Participates in service planning and care conferences as part of the provider team, including the sharing of education for colleagues on parent / caregiver experience.
- Identifies and shares with colleagues and parents/caregivers information and resources in local communities, which are useful to parents/caregivers and the child.
- Assists and promotes active involvement of families in support group activities which support the families’ goals for wellness and support.
- Plans and provides feedback to workshops, conferences and other coordinated efforts to improve family services.
- Reviews existing and proposed programs for implementation of partners’/caregivers’ philosophies and participates in the development of new programs and resources.
- Represents the Department in local and statewide meetings for networking and information sharing and provides training about effective parent/professional partnerships.
- Provides written documentation of services provided.
- Performs related duties as assigned.
QUALIFICATIONS
Knowledge of :
- Cultural awareness of the communities served
- The basic needs, problems, attitudes, and behaviors of families with children in the Health and Human Services system
- General types, of goals and purposes of public and/or private Health and Human Services programs and resources available for children with Health and Human Services needs and their families/caregivers
- How to inspire hope with other parents/caregivers.
Skill in:
- Demonstrating basic workplace skills including: Effective time management, use of phone, computer skills (i.e. Microsoft Office programs), productive development of partnerships with colleagues, ability to be a team player
- The principles of resiliency and recovery and peer support as parent/caregiver philosophy
- The basic principles and practices of Health and Human Services programs
- The basic principles and practices of related system providers (education, juvenile justice, Women Infants and Children, Child Protective Services, domestic violence services)
- Understanding the cultural and social factors of those parents/caregivers/families being served Effectively communicating social, cultural and behavioral facts to other parents, professional staff, and community members
- Exercising sound judgment when evaluating situations, initiating action, and developing alternatives within established procedures and regulations
- Following written and oral instructions
- Maintaining confidentiality of case files according to HIPPA guidelines.
- Maintaining accurate and systematic records, including documentation of services provided according to Medi- Cal regulations
- Effectively establishing and maintaining good rapport and relations with a range of social and ethnic groups
- Communicating effectively and respectfully with individuals from diverse socio-economic and cultural backgrounds, supporting a mutual and reciprocal relationship that values the knowledge and expertise of the parent/caregiver/family
- Coordinating and co-facilitating support groups for parents/caregivers based on a shared authority model with other parents/caregivers
Other Requirements :
Some positions in this class may require possession of a valid California Driver’s License.
Desirable Education and Experience :
A typical way to obtain the knowledge and skills outlined above is:
- Parent Partner I : Work experience in a social or health and human services program or current or previous experience as a parent/caregiver of a child who received social or health and human services.
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