Primary responsibilities include keyboarding, intense data entry, filing, maintenance of criminal history and police reports, and customer service. Position scans documents into computer network; releases information in accordance to police policies; performs record checks for authorized agencies; files reports, mug shots and fingerprint pages; handles mail and fax correspondence.
ESSENTIAL FUNCTIONS/TYPICAL TASKS:
Maintain the privacy, security and confidentiality of records information
Provide customer service to citizens and law enforcement personnel in person, email, and over the phone
File and maintain police reports and traffic citations
Perform data entry into police records management system
Merge police reports into the police records management system
Scan police reports and other documents into a digital imaging system
Perform records checks for citizens, police department personnel, and other authorized agencies
Prepare crash reports for the Illinois Department of Transportation as well as the Kane County Highway Department
Type correspondence, memos, and reports
Collect fees for specific records services and maintain a balanced cash drawer
Respond to mail, email, and fax correspondence
Release information and reports according to the guidelines of the Illinois Freedom of Information Act
Redact police reports and miscellaneous documents for the media
Respond to time-sensitive subpoenas and state’s attorney requests
Preserve video from the various camera systems utilized by the police
Perform such other duties as may be required by State Law, City Ordinance, Department Rule, or as may be assigned by the records supervisor or other competent authority
OTHER:
Must be personable with strong written and verbal communication skills
Data entry skills of 120 KPM
Must possess basic accounting skills
Ability to use good judgment and have experience working with the public
Extensive and demonstrative knowledge of the use and application of MS Office Suite, electronic mail systems and the use of a personal computer required.
ADDITIONAL INFORMATION:
Must possess a high school diploma or GED
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