Duties and Responsibilities
· Receive, enter and process customer orders
· Process scrap orders
· Disposition and distribution of denied warranties and customer approved orders
· Daily log updates
· Production reporting
· Assist with training as needed
· Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
· FDX Shipping
· Sort and distribute incoming product
· Ship confirmation of orders
· Assist with denied warranties as needed
· Practice 5S and safety
· Take appropriate corrective action for continuous quality improvement and customer satisfaction
· Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands
- Repetitive motion
- Must be able to lift up to 30 pounds
Education and Experience Requirements:
· High School or GED diploma required
· Experience in shipping and receiving required (prefer experience in manufacturing)
· Basic math skill and computer skills required
· Excellent 10 key and typing skills
JNCODE: JN029
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