Uncategories Deskside Technician - HCS - Point Comfort, TX

Deskside Technician - HCS - Point Comfort, TX

March 26, 2016





REQUESTED QUALIFICATIONS:


  • 2+ years of experience providing desk side support.

  • Excellent troubleshooting skills including: hardware, software, printing, networking, file shares, etc.

  • Proficient in the latest Microsoft Office Applications (Office 365)

  • Remedy Software or related ITSM ticketing tool experience

  • Printer support can include barcode printers, various types of scanners (mainly HP and Sharp)

  • Ability to resolve Windows7 Operating System Issues and Errors; Windows Server 2008

  • Network troubleshooting skills and knowledge (mainly Cisco)

  • Understanding of Symantec Virus Scan software

  • Customer infrastructure support (wiring and connectivity)

  • Proficient in Microsoft Active Directory

  • Ability to maintain and abide with compliance activities driven from a central compliance group

  • Experience with computer asset tracking and lease management

  • Experience with user ID creation

  • Working knowledge of Cisco devices/networking is preferred

  • Some experience with support and administration of telephones (PBX system and/or VoIP system).

  • Ability to communicate technical information to non-technical audiences

  • Strong sense of customer service

  • Good organizational skills

  • Excellent Verbal and Written Communication Skills

  • Ability to sift through technical issues and know what to do next and/or when to escalate for help

  • Technical degree or equivalent end-user supporting experience

  • Ability to multi-task

  • Team-oriented / team player / ability to share ideas as well as listen to ideas

  • Ability to walk and bend and perform labor-related duties of connecting computer equipment

  • Ability lift up to 50 lbs. when moving electronic equipment

Job Type: Full-time


Salary: $15.00 /hour


Required experience:


Required education:


  • High school or equivalent





» Apply Now



Please review all application instructions before applying to HCS.










» Apply Now



Please review all application instructions before applying to HCS.




25 reviews



HCS Solutions is an independent software company, providing a range of services for customers throughout the UK and Europe. Founded in 1989,…







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