Job Description
Job Title: SOCIAL SERVICES DIRECTOR (SSD)
Department: Administration Salaried or Hourly: Hourly
Reports to: Administrator or designee Effective Date: 6/1/2014
Direct Reports: None Revision Date(s): n/a
SUMMARY:
The SSD is responsible for developing and or updating, implementing, and overseeing the nursing home social service programs. Interviews prospective residents and family to determine needs, plans a specific program to achieve social rehabilitation and interacts directly with residents and families. Provide Social Services to meet the medically related, emotional, and social needs of nursing home residents. Provides counseling and social services to residents and their families as needed.
DUTIES AND RESPONSIBILITIES:
- Present a friendly, helpful and professional image at all times to all residents, family members, visitors, employees and the general public, whether in the facility or on the telephone.
- Coordinates intake admission and discharge procedures.
- Evaluates applications of prospective residents; ensures all required paperwork is properly completed and forwarded to appropriate personnel.
- Interviews new residents and assesses their psychosocial condition; participates in Interdisciplinary Team and Care Plan Conferences to provide information, and prospects for discharge or movement within the facility.
- Charts relevant social service information into the resident’s chart.
- Discusses nursing home rules and regulations with residents and/or their families, and remains in contact with families providing information, responding to questions, assisting families with financial matters, and obtaining required authorizations for resident care.
- Assists residents and their families in adjusting from a home or hospital setting to a nursing home environment. Discusses problems, needs, and anxieties and assists with implementation of solutions; conducts follow-up to ensure resident satisfaction.
- Coordinates the inspection of resident’s belongings to ensure they are properly labeled and inventoried.
- Provides counseling and social services to residents and their families.
- Works with other departments and staff to develop effective techniques to meet resident needs; and to exchange information on individual residents, to remedy a variety of problems of residents, including roommate problems, etc.
- Works closely with community to stay abreast of available resources for residents.
- Manages community and hospital referrals.
- May maintain statistics on resident admissions and discharges; and other census data to ensure maximum occupancy rates.
- Maintains required records.
- Identify legislation, regulations and programs that affect nursing home residents. Communicate these to the Administrator and assist in implementing and/or assuring compliance.
- Assists Administrator in annual budget planning; maintains and keeps accurate accounting for all expenditures & prior to spending monies in excess of the budget discusses and gets approval from the Administrator.
- Promptly report to DON or administrative staff suspected or actual incidents or evidence of resident abuse or violation of residents’ rights.
- Report and/or correct unsafe working conditions. Report and/or log equipment repair and maintenance needs in the maintenance log.
- Comply with HIPPA and other regulatory and nursing home requirements, policies, procedures, and other confidentiality requirements of all residents, staff and nursing home operations.
- Performs related and other duties as assigned.
SUPERVISORY RESPONSIBILITIES
None
Social Services Director (SSD)
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SUPERVISION RECEIVED
Works under general supervision of the Administrator or designee
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the education, experience, license(s), certification(s), knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform job functions.
Education; Experience; License(s), Certification(s), Registration(s), Accreditation(s)
- Bachelor Degree in Social Work (BSW);
- One to three years related job experience preferred.
- Current & valid driver’s license, safe driving record and proof of insurance when using personal vehicle for nursing home business and/or operating a nursing home vehicle.
Knowledge, Skills and Abilities
- Excellent communication skills, assessment and social work methods and techniques.
- Ability to work effectively with a variety of disciplines in an individual and team setting.
- Working knowledge and understanding of social systems along with the ability to implement pertinent state and federal regulations.
- Exercise professional judgment in carrying out a variety of activities that maximize the well-being and quality of life of residents.
- Ability to read, write, speak, and follow oral and written instructions in English.
- Ability to work cooperatively with others and be courteous, tactful and patient when dealing with residents & their family members, visitors, employees and the public.
- Ability to communicate effectively verbally, in writing and over the telephone.
- Computer literate & ability to use and complete on-line training, reports, documents, and other job-related tasks.
- Ability to manage multiple tasks and work with frequent interruptions.
SPECIAL REQUIREMENTS
- See section above on education, experience, licenses, certifications, etc.
- Must have a genuine interest in geriatric work.
- Comply with applicable regulatory and nursing home requirements, policies, procedures, and confidentiality of all resident, staff and nursing home operations.
- Comply with OSHA & Nursing Home Safety & Health requirements; HIPAA rules & regulations; Sanitary & Public Health regulations; DHH & any other enforcement agency regulations.
- Wear appropriate personal protective equipment (PPE) while in the certain work areas and/or when performing certain tasks, i.e., hair nets; facial net if applicable; slip-resistant shoes with rubber soles, closed-toe & closed-heels; aprons; long or short gloves; safety goggles; follow hand-washing guidelines; use hand sanitizer, etc.
- Complete new hire orientation; attend & complete all mandatory in-service and on-line training according to schedule.
- Participate in facility activities.
EQUIPMENT OPERATED
- Standard office equipment; computer, calculator, fax machine, scanner, copy machine, etc.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform job functions.
Social Services Director (SSD)
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While performing the duties of this job, the employee
- Works in a clean, well lighted and ventilated area.
- Regularly sits, and frequently stands & walks
- Regularly uses hands and arms to reach and handle objects, possess good hand dexterity to use computer, telephone, & other office equipment.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- Occasionally stoops and reaches for, moves, lifts and carries items up to 10-25 pounds; the employee should request staff assistance when attempting to lift or carry objects over 25 pounds.
- Regularly uses close & color vision to distinguish various colors to read and complete duties, reports, etc.
- The noise level in the work environment is usually quiet to moderate.
- Occasionally exposed to communicable diseases.
- Safety hazards could include:
- Possibility of injury from slips, trips & falls on wet, slippery floors
- Muscle strains & other injuries if proper lifting techniques are not followed
- Exposure to communicable diseases
- Working with or around combative residents.
- A variety of personal protective equipment (PPE) is provided &must be worn for certain tasks. There is a list of PPE to be used in the Safety Manual & on Safety Data Sheets (SDS), as well as first aid and other procedures listed on the SDSs. The Safety Manual also contains the written Hazard Communication Program and the Lockout / Tagout Program and procedures for various departments & equipment.
Job Type: Full-time
Required experience:
Required education:
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